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Hotline Newsletter

May 2017

In this Issue...
Upcoming Events
2017 Annual AAMSE Conference
Minneapolis, MN
NS CEO Summit


County CEO Annual Meeting
State CEO Annual Meeting

Jon Rosell, presidentFrom the President

Jon Rosell, PhD, AAMSE President

Every now and then we have those rare opportunities to participate in a meeting that either substantially changes our perspective on an issue or inspires us to learn more and ultimately to act to make a true difference. I had the opportunity to participate in one of those meetings recently at the AMA Headquarters in Chicago. Led by three leading physician researchers (Drs. Christine Sinsky, Tate Shanafelt, and Mickey Trockel) and sponsored by the AMA along with the Physicians Foundation the day was dedicated to increasing the awareness and implications of physician burnout. The meeting, Joy in Medicine: Multi-stakeholders Conference was designed to bring together 40 plus leaders of various national organizations, researchers, and policy experts to explore a national agenda needed in response to the growing impact of physician burnout.

Here are just a few observations or research conclusions that grabbed my immediate attention:

  • Current estimates suggest that the prevalence of physician burnout now exceeds 50%
  • Burnout is linked to increased self-reported errors, increased physician turnover, higher mortality of hospitalized patients, reduced time allocated to clinical care of patients, and an increased number of unsolicited patient complaints
  • 7% of US workers report working over 60 hours per week but 60% of practicing physicians report routinely working more than 60 hours per week

The literature on the impact of physician burnout is rapidly growing and more is on the way. As medical society executives we have a tremendous opportunity, and I sincerely feel, a responsibility to become aware of the emerging knowledge and to take informed actions to address this issue that is impacting our members.

I remember reading a quote from H.L. Mencken that went something like: “For every problem there is a solution that is neat, plausible and wrong…” Physician burnout is a complex, multiple-faceted problem that will defy simple solutions so as you contemplate how best to respond consider this model from the WellMD Center (Stanford University) that Dr. Mickey Trockel shared during the Joy in Medicine meeting. The WellMD Professional Fulfillment Model promotes the following three dimensions:

Culture of Wellness Organizational work environment, values and behaviors that promote self-care,
personal and professional growth, and compassion for ourselves, our colleagues and our patients.
Efficiency of Practice Workplace systems, processes, and practices that promote safety, quality,
effectiveness, positive patient and colleague interactions, and work-life balance.
Personal Resilience Individual skills, behaviors, and attitudes that contribute to physical, emotional,
and professional well-being.

As medical society executives we will be wise to begin addressing the causes, symptoms, and cures to the issue of physician burnout if we haven’t already. Fortunately, I know that many of you already have begun building and implementing programs designed to protect and restore physician well-being. As you engage in this important work please share your successes as well as your failures with the rest of us. The more we know and understand the more we can truly help our members and ultimately the patients they serve.

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Join the Conversation on AAMSE’s Online Community

Earlier this month, AAMSE unveiled the Online Community that was built in collaboration with Higher Logic.

As an AAMSE member, you already have a profile in the community. Here is what you should do today to start taking advantage of this exciting new member benefit:

  1. Login using your AAMSE individual login information. Your username and password for the online community is the same as it is on the AAMSE website. Once signed in you can customize your profile and privacy settings.

    Your username is: @@username@@
    If you need assistance with your password, please contact

  2. Sign up for SIGs (special interest groups) of interest and start or participating in conversations.

  3. Questions? Contact us at or at 651-288-3432.

The AAMSE Online Community features an enhanced platform for members to connect virtually. The online community will replace the listservs, which will be discontinued on April 24. The community offers many features that will allow our members additional opportunities to collaborate, including:

  1. Option for real-time email responses or to receive a single daily email with the digest activity from your community.

  2. Respond to messages through the online platform or directly from your email program. The posts will be archived and searchable in the online community.

  3. File libraries (specific to each community) to collect samples, templates and share resources with your colleagues.

    To help get you started, your AAMSE Online Community profile has already been established using your AAMSE membership information. Simply login using the same AAMSE login information you use to login to the AAMSE website.

    Discussions are already happening online and each night you’ll receive an email highlighting these conversations. If you wish to change your email preferences or unsubscribe, simply update your subscription preferences.

Visit and to find out more!

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Join us in Minneapolis for the #AAMSE17

Registration for the AAMSE 2017 Annual Conference in Minneapolis is now open!

Why the AAMSE Annual Conference is one event you cannot miss:

cae logo
  1. The best value for your professional development budget: This year’s conference kicks off on Wednesday afternoon and runs through Saturday at noon. Full participation in the AAMSE Conference gets you 14.5 credits toward your CAE renewal/application – that is over 1/3 of the credits you need for certification/recertification by attending one event!

  2. By medical society professionals, for medical society professionals:
    Connect with other medical society professionals and strengthen your professional network outside of the meeting room through our small group meet-ups, dine-arounds, evening social events, and a wellness program. Details available online.

  3. Improve your organization:
    Saturday Deep Dive workshops and info-packed sessions will provide you strategies to implement at your medical society. Take a look at the conference schedule.

  4. Inspiring and Engaging Keynote Speakers:
    Three keynote speakers have been secured to anchor the programming for the conference. You’ll hear presentations that will keep your society relevant in the coming years. View the keynote speakers.

  5. Pre-conference meetings that meet your needs:
    Whether you are enrolled in the AAMSE 360 program, are a county, state membership director or work in a state specialty society, our pre-conference meetings on Wednesday will connect you with specific programming that speaks to the challenges you face in your society.

Register today to ensure you take advantage of the $100 early registration discount!

View the schedule at a glance PDF

Hotel Information
Hyatt Regency Minneapolis
1300 Nicollet Mall
Minneapolis, MN 55403
P: 1-888-421-1442 Toll Free or 402-592-6464
W: Make a Reservation

Guest Room Rates:
$209.00 Single/Double Occupancy
$234.00 Triple Occupancy
$259.00 Quadruple Occupancy

Room Block Deadline is: July 02, 2017 or until the room block is exhausted, whichever comes first. AAMSE has rooms reserved for the nights of July 25 – July 29.

For more information on the Annual Conference, visit the conference website or contact staff at or (651) 288-3432.

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What to Do About Mediocrity on Your Team

The toughest test of a manager is not how they deal with poor performance — it’s how they address mediocrity writes Joseph Grenny in the Harvard Business Review.

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County and State CEO Meetings at AMA Annual HOD Meeting Confirmed

Join colleagues from across the country who are at the AMA Annual Meeting for discussion on current challenges and opportunities facing medical societies.

State CEO Meeting:

Sunday, June 11
9:00 a.m. until 11:00 a.m.
Room: Columbus I/J
RSVP: Click Here

County CEO Meeting:

Sunday, June 11
10:00 a.m. until 12:00 p.m.
Room: Columbus E/F
RSVP: Click Here

All meetings will take place at the:
151 East Wacker Drive
Chicago, IL 60601

Agenda information will be sent at a future date.

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AAMSE Annual Sponsorship Offerings

Support from our Industry Partners helps keep the registration cost for AAMSE meetings and events affordable and provides revenue to fund other AAMSE programs.


If you have suggestions for companies that you would like to see at upcoming AAMSE events, please contact Darrin Hubbard at

The AAMSE annual sponsorship brochure is available here.


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Reconstructing Healthcare

With plans for healthcare reform on the table, Congress may consider an old association solution again writes Chris Vest, CAE in Associations Now.

Read Here

Welcome, New AAMSE Members

David Laszakovits
American Board of Radiology
Director of External Relations

Saul Levin
American Psychiatric Association

Jason Nippa
American Medical Association

Penny E. Figas
Humboldt-Del Norte County Medical Society

Molly Murray
American Medical Association

Mary Beth McIntire
Medical Society of Virginia
VP of Marketing & Membership

Holly Marsilio
Medical Society of Virginia
Director of Digital & Audience Strategy

Jay Brach
Medical Society of Virginia
Relationship Manager

Jenny Young
Medical Society of Virginia
Sr Mgr of Membership & Engagement

Renee Hurley

Wendy Young
Sonoma County Medical Association
Executive Director/CEO

Debra Heater
Texas Medical Association

David Doolittle
Texas Medical Association
Director and Editor of Texas Medicine

Mary Ann McCauley
Washoe County Medical Society


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We are always on the lookout for newsletter content. To submit an article or news item for a future issue, contact