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Hotline Newsletter

June 2017

In this Issue...
Upcoming Events
2017 Annual AAMSE Conference
Minneapolis, MN
County CEO Meeting
Minneapolis, MN
State Specialty Meeting
Minneapolis, MN
NS CEO Summit


County CEO Annual Meeting
State CEO Annual Meeting

Jon Rosell, presidentFrom the President

Jon Rosell, PhD, AAMSE President

I hope by now each of you has registered for the 2017 AAMSE Annual Conference in Minneapolis, July 27th-29th!  The line-up of great speakers along with the chance to build valuable relationships with your Medical Society colleagues from across the country and to hang out in cool Minneapolis should be more than enough reason to sign up today.  We hope to see you there! 

Summer reading lists are fun to create and here’s a “must read” to add to your list.  I’d like to recommend : Is a Doctor Like a Toaster? Earning Trust in the Medical Profession by Laura Weiss Roberts, MD (Acad. Psychiatry (2017) 41:305-308).  In her editorial article Dr. Roberts discusses how in a recent issue of Consumer Report physicians are portrayed in a negative, questionable light that evokes doubt and suspicion about American physicians.   Dr. Roberts, Chair of Stanford University, Department of Psychiatry, reports that the article says that you can find out more about the safety of your toaster than you can about your physician… 

She goes on to discuss an interesting paradox of the erosion of trust in medicine at a time when health care outcomes for serious illnesses and chronic disease have improved significantly.  Roberts cites multiple studies that report increased survival and quality of life for patients with infectious diseases, cardiac disease, multiple forms of cancer (lung, breast, colon and prostate), diabetes and mental disorders.  Yet with all of these measurable improvements and outcomes why is society apparently less trusting of the role of physician today? 

As with many intractable problems in our world today there are multiple contributing factors and no easy, quick solutions.  Roberts posits that “trust in medicine cannot be completely restored without a comprehensive, sophisticated and well-powered transformation of the health system.”  Obviously, health care transformation is well underway and undoubtedly will (and should) continue for many years.   I think we would all agree that we cannot, nor should not, wait until the transformation is over to begin the work of restoring the public’s trust in the role of the physician. 

Medical societies like yours and mine are extremely well positioned to help our members with this battle.  The vast, vast majority of my members (and I’d guess the same is true for your members as well) are simply too busy quietly going about the business of treating the sick and injured to worry about devising or even launching media campaigns to change public perception of their profession.   Our organizations can be contemplating on how best to respond on their behalf.  Roberts suggests that “embracing the enduring values of the profession of medicine is the path to being worthy of public trust”.  I think she’s absolutely right…  While Americans may have a slightly diminished view of the medical profession I think they still think their personal doctor is above reproach.  Their personal physician not only treats their pain or discomfort but he/she makes that human connection with them that is so meaningful and powerful.  Societies like yours and mine should highlight those aspects of doctor-patient relationship as a reminder to society that while this complex juggernaut of health care tries to morph itself into a more effective and affordable system the human connection between a caring doctor and a patient in need serves as the true foundation of our health care system.  While everything else – the regulations, finance, outcomes, etc are necessary components – it’s recognizing the caring interaction between the willing physicians and the patient in need that will restore the trust and hope our society has with the practice of medicine.  I’ll look forward to watching and learning from you on how you highlight this powerful truth about practice of medicine.    

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Early Registration Deadline Approaching for AAMSE Annual Conference

Join us in Minneapolis for #AAMSE17

Save $100 on your conference registration if booked by June 30!

Wondering why you should attend, or have not been to an AAMSE meeting recently? Here are a few reasons to come to Minneapolis this year:

Learn from leading experts in association management, leadership development, members, communications, advocacy, and regulatory affairs

Discover innovative strategies used by your colleagues to grow their associations and demonstrate member value

Engage with and connect with colleagues and strengthen your peer network and tap the knowledge of experts dealing with the issues you are facing in your organization

Recharge your professional development with activities to restore your mind, body and spirit throughout the program

Participate in your professional association – the only group focused on building excellence in medical society management nationwide

There is something for everyone on your team in this year’s program. Please check out the program that includes keynotes on 10 Executive Strategies to Improve Productivity, Profits, and Communications, Politics, Policy, and the Future of U.S. Healthcare Delivery and Financing and The Future of Storytelling: What Will Change, What Won't and Why It Matters. Also, workshops on membership development, communications, advocacy and regulatory affairs.

Hotel Information
Hyatt Regency Minneapolis
1300 Nicollet Mall
Minneapolis, MN 55403
P: 1-888-421-1442 Toll Free or 402-592-6464
W: Make a Reservation

Guest Room Rates:
$209.00 Single/Double Occupancy
$234.00 Triple Occupancy
$259.00 Quadruple Occupancy

Room Block Deadline is: July 02, 2017 or until the room block is exhausted, whichever comes first. AAMSE has rooms reserved for the nights of July 25 – July 29.

For more information on the Annual Conference, visit the conference website or contact staff at or (651) 288-3432.

Do’s and Don’ts of Meeting Minutes

Originally featured in the September/October issue of Associations Now, Jeanette Panning, CAE writes about what to put in and what to leave out of meeting minutes.

View Full Article

Check your JUNK Folder for our Higher Logic Emails

Due to the high volume of email generated from the AAMSE Online Community, some email service providers incorrectly identify the digest emails as spam. While we do everything possible to ensure strong deliverability rates, it is sometimes necessary that you add the community email addresses to your "white list”. If you stopped receiving email from the community, this is the first and most critical step to take to ensure our email can be delivered to you.

What is a white list? A white list is a list of email addresses or domains that you want to receive emails from. By adding an address or domain to your white list, you are telling the email system not to filter email from that address or domain. Follow the appropriate instructions below for the email service provider you are using to add us to your white list and to ensure that you receive our emails.

Organization email address:

If you use your work email address, such as, you will need to work with your IT department or vendor. Please ask them to add the domain to your organization's "white list."

Alternatively, they can white list by IP address. We have six dedicated IP addresses from which our mail is sent:

AOL account:

New Subscribers

You will need to add and to your AOL address book. Here’s how to do this:

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Existing Subscribers

If you are already a subscriber but our email isn’t getting through, our e-mail may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If our email is in your AOL Spam Folder, open our email and click the This Is Not Spam button. Lastly, please add and into your Address Book as outlined above.


New Subscribers:

You will need to set up a filter to redirect community email into your inbox:

  1. Open your mailbox and click on "Mail Options" (upper right hand corner).
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  5. Click the "Choose Folder" pull-down menu and select “Inbox”. Pick the "Add Filter" button.
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Existing Subscribers:

If our emails are ending up in your Yahoo! “Bulk Folder”, please open the email and click the "Not Spam" button. Next, check to see if or is in your "Blocked Addresses" list. If you see or on this list, select it and click the "Remove Block" button. Finally, please set up a filter as outlined above.

Gmail (Google)

New Subscribers:

Please add and to your Gmail contacts list. To add us to your contact list:

  1. Click "Contacts" along the left side of any Gmail page.
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  4. Click "Save".
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Existing Subscribers:

How to check if your community email is in the "Spam" folder:

  1. Click “Spam” along the left side of any Gmail page.
  2. If you see any community email listed among the messages in this folder, check the box next to our email.
  3. Click the “Not Spam” button along the top.

Windows Live/Hotmail

New Subscribers:

Please add and to your Safe Senders list. To add us to your Safe Senders list:

  1. Open your mailbox and click "Options" (upper right hand corner).
  2. Click the "Junk Email Protection" link (top of page).
  3. Select the "Safe List" link (second from bottom).
  4. Copy and paste into the dialog box titled "Type an address or domain".
  5. Click the "Add" button next to the dialog box.
  6. Repeat for

Existing Subscribers:

If your community email is in your “Junk Email Folder”, open the email and click the "Not Junk" button. Next, check to see if our email address is in your "Blocked Senders" list. If you see or on this list, select it and click the "Remove" button. Finally, if you have not done so, add this email address to your Safe Senders list as described above.

For more information on how to access and use the Higher Logic Community, see our online tutorial.

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Rethinking Emerging Leader Identification and Development

This article by Art Petty offers 6 ideas to help organizations and executives rethink emerging leader development.

View Full Article

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How to Manage a Needy Employee

Rebecca Knight shares advice for dealing with needy employees in the Harvard Business Review.

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Welcome, New AAMSE Members

Vivian Abalama
International Anesthesia Research Society
Society Manager

Elizabeth Anderson
Minnesota Medical Association

Hallie Brewer
College of American Pathologists

Eliza Chin
American Medical Women's Association

Michael Flesher
Iowa Medical Society
Executive Vice President

Brent Hazelett
NC Academy of Family Physicians

Jason Kopinski
American Academy of Neurology
Deputy Executive Director

Kathryn Mallard
Medical Society County of Orange, New York

Danny Scalise
West Virginia State Medical Association
Executive Director

Angie Stengel
American Society of Regional Anesthesia and Pain Medicine
Executive Directo

Kristy Wolski
Duval County Medical Society

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We are always on the lookout for newsletter content. To submit an article or news item for a future issue, contact