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| American Association of Medical Society Executives May 2012 |
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| In this Issue... |
L Give me a ‘thumbs up’ if you have ever watched The Social Network! While the opinions vary wildly depending on who you ask, the movie chronicling how Mark Zuckerberg co-created Facebook in his Harvard dorm room in 2003 is fascinating. Most tell me they couldn’t get over how dark the film depicted Zuckerberg’s ruthless quest to grow his idea with blatant disregard for anyone or anything. Meanwhile, I was, and still am, mesmerized by the implications of so many people (quickly approaching one billion) who willingly provide and post their private information publicly and how Facebook leverages the data collected into billions of dollars through multiple marketing channels. Whether you participate on Facebook or any other forms of social or business networks (e.g., LinkedIn, Twitter, Google+, etc.), one thing is undeniable, they are here to stay. These networks allow us to match our increasing pressure to basically create more time in the day. More specifically, it allows us to expand and extend our virtual personal and professional relationships as we try to manage our daily lives. OK, so why is this important to us as medical society executives? Well, if you haven’t noticed, your younger members (medical students, residents and young physicians) frankly don’t understand the expression “that’s the way we’ve always done it.” They have single-handedly taken what has traditionally been an evolution between generational changes and created a revolution. The millennial, or Gen Y, physicians entering the workforce value a work/life balance. They find face-to-face interaction almost meaningless preferring to have gotten to know you via Facebook. They value technology over paper, and needless to say, they are very independent! The estimated physician workforce shortages in the coming five to ten years only exacerbates the issue. Click here to continue reading the President's Message
American Academy of Dermatology Announces New Senior Director of Philanthropic Programs The American Academy of Dermatology has announced Ms. Nancy Ali as the new Senior Director of Philanthropic Programs. Ms. Ali brings nearly 28 years of professional experience in resource development, public relations, communications, strategic consulting, organizational development and cause-related marketing to her new position at the American Academy of Dermatology. Ms. Ali most recently was the Executive Vice President and Resource Development Practice Lead for the Metropolitan Group, a national consulting firm dedicated to advancing social-purpose organizations through organizational development, strategic communications and advancement services. During her time with the Metropolitan Group, Ms. Ali led their fundraising practice providing strategic counsel, advising on innovative marketing initiatives and building national partnerships. Alaska State Medical Association's Executive Director Jim Jordan will be Succeeded by Michael Haugen Alaska State Medical Association's (AMSA) Executive Director, Jim Jordan, will retire June 30, 2012. ASMA President Mary Ann Foland, MD announced Mr. Jordan will be succeeded by Michael Haugen. Mr. Haugen, formerly the executive director of Alaska Physicians & Surgeons Inc., began work as ASMA's Executive Director-designee on May 1, 2012 and will become its executive director on July 1, 2012. Congress Puts New Limits on Government Travel to Conferences Outraged by the General Services Administration (GSA) spending scandal that broke a couple of weeks ago, the House and Senate separately passed legislation yesterday that imposes new spending limits and reporting requirements for all government employees attending meetings and conferences. Although the event that triggered the congressional scrutiny was a GSA-sponsored employee training conference that took place in Las Vegas in 2010, several of the provisions passed by both chambers yesterday appear to extend to non-government conferences as well, including those held by for-profit companies, trade associations, professional societies, charities, foundations and other private sector organizations.
This last provision could be interpreted to mean, for example, that if an agency employee attends one conference held by an association, no one else from that agency could attend any other events held by that association for the remainder of the fiscal year...Click here to continue reading "Congress Puts New Limits on Government Travel to Conferences." ASAE is looking for people to sign-on to a letter opposing these restrictions. If you'd like more information on how your association can get involved, please click here.
Why the new structure will serve you better
For more information on the new structure, visit the new membership structure homepage. Please note: Emeritus, Retired, Industry Partner and Affiliate member dues will not change under the new structure. We want to hear from you If you have any questions or comments about the new membership structure, please take a moment to leave your thoughts in the feedback section of the website. You can also contact us directly at aamse@aamse.org or (414) 221-9275.
Randall V. Wong, MD and Amy Wong, Esq., Medical Marketing Enterprises, LLC There are only 3 “types” of websites and your marketing strategy will determine the type of website you will need. Fortunately, you do not need to choose the type of site you want before getting started. You can start with a simple resource site and with time, change to a more state-of-the-art blog. By starting with “software” such as Wordpress, you can add function as required. Also, you can have a well-functioning, high ranking website without social media. 1. A Resource Site This is the most common type of site. It is a static site (i.e. the content does not change) and serves as a resource for existing members. The visitors of this type of site are already familiar with your medical practice or association. A good resource site should include the requisite basic pages:
The Good: The easiest to maintain. To keep a fresh look, redesign the page every couple of years and make sure your information on the site remains accurate. The Bad: This type of site has absolutely no marketing power for your group....none. As the content of the site is static, this site will never rank on a search engine results page (aka SERP - this is the list of results you get when you “Google” something). Search engines rank pages with fresh content. Social Media Worthiness: Probably not a good idea at this stage of the game. While you can add social media to bring attention to this site, the time you take to maintain your social media presence might be better spent developing your website into a marketing tool (see below). 2. A Marketing Tool: Using Your Website to Build Membership Developing your site into a marketing tool is easy. Take advantage of the technique of content marketing. Content marketing with search engine optimization (SEO) is the only way your organization can gain high SERP rankings and maintain them. Content marketing requires that new content (articles/newsletters) gets added to your site regularly. Search engines love to rank websites containing fresh, new content on sites that update regularly (for instance, it is better to publish a new article once a month for 10 months than 10 posts simultaneously). Adding fresh, new and relevant content to your site will get your site ranked in a short period. Advantage: Your website will start to rank highly on SERP and will market your association. This is the best way to attract new members. Social Media: Absolutely. Once you are proud of your website, you may now consider employing a social media plan. Social media platforms (LinkedIn, Facebook and Twitter) are best used to direct “traffic” to your website. Remember, use social media platforms only when you are ready to attract attention to your website. Your social media platforms can easily be integrated with your website. For instance, my website is linked to my social media accounts. Once I update my site (i.e. publish a new article), all social media accounts are updated automatically! 3. Blog for Marketing and Building Relationships At some point, you may be ready to market and build relationships. Using the “R” word is the strength of social media. A true blog simply requires regular content and answering the “comments” to your articles. Blog are the simplest form of social media, yet are powerful social media tools. They allow the reader to contribute their ideas, share information or ask questions via the ability to leave a “comment.” A good blog is a website that regularly publishes great content. A great blog is a website that publishes relevant content, stimulates comments/questions and engages its constituents by answering those questions and comments.....it creates a dialogue or “conversation.” These “conversations” are at the core of building relationships with your colleagues (from other associations) and physician members. Advantages:
Social Media: For the medical community, we recommend Facebook, Twitter and LinkedIn. At this time, I would recommend using LinkedIn to connect with your colleagues. Use your “blog” and email to connect with your physician members. Wrapping it Up Nothing works overnight. Slow and steady will win the race. The concepts of social media and relationship building (there’s that “R” word again!) are not learned by reading one article or going to a single lecture. Start small. If you are getting started, build a resource page on Wordpress.org. When ready, start writing good content. Then blog. Using Wordpress.org (more flexible than Wordpress.com) allows you to add functionality at anytime and without additional cost. Regardless of the type of site you need, costs are basically for hosting....$10/month or less. To Your Success!
Steve Levine, Vice President of Communication, Texas Medical Association It seems ironic— or maybe wrong-generational— or somehow just strange that the most effective social media campaign we've run so far involved an animated video of a grandma. But it was. YouTube's own social sharing system— coupled with multiple Tweets and Facebook and blog posts— catapulted our "Grandma and the Big, Bad SGR" video to mini-stardom.
The keys to Grandma's success:
We launched the video Dec. 1, 2011, frustrated with having to focus member and public attention on Medicare's physician payment formula yet again. Our success in promoting it grew primarily out of having something really cool to promote: A simple and easy-to-follow, two-and-a-half-minute cartoon with paper-doll-like artwork, narrated by a delightful little girl. "My grandma likes her Medicare," she says. "Don't let them take my grandma's Medicare away." Social media made it easy for others to promote "Grandma and the SGR." The video was heavily tweeted by physicians; TMA Alliance members; state, county and national medical and specialty societies; news media and others. Even national health care blogger “Kevin MD” tweeted it to his nearly 49,000 followers. We posted it frequently to TMA's Facebook page and got Facebook help from AARP Texas, our members, and others who found the piece cute and poignant and worthy of their friends' attention. Even though "grandma" doesn't say a word in the video, that word was central to all of the social media messages we sent. Combined with the "Little Red Riding Hood" metaphor, grandma's name made the concept of the video memorable and easy to share. We tweeted variations on "You Can Save Grandma from the Big, Bad SGR" numerous times. Our initial goal was to receive at least 1,000 views on YouTube. We flew past that number within 48 hours. In two weeks, “Grandma” had notched 4,000 views on the site. After 12 weeks online, the little video had tallied more than 5,600 views. Almost 90 percent of the watchers hit our target demographic: US residents age 45 and over. We retired Grandma after Congress applied yet another patch to the SGR in February. But there's still another Medicare fight ahead for physicians, and Grandma and her Twitter and Facebook friends will be ready to return to the ring.
Chris Boyer, Director, Digital Marketing & Communications, Inova Health System Put down your iPhone. Or Droid. Step away from Tweetdeck. Stop trying to be the Mayor of Starbucks. Too distracted by tweets, check-ins, updates and videos? Let’s take a breath. Get some perspective. The true spirit of social media: communication & connection But marketing? Can social media be used effectively to promote (or “position”) our products and services? It’s easy to mistake social media for a silver bullet to help reach an increasingly fragmented audience. But shifting its emphasis from communicating to marketing is like trying to turn phones and email into sales tools. (That’s already been done. Do we really want social media to go the way of telemarketing and spam?)
Do I really need a tweet from you at 4am? Let’s face it. We’re trying desperately to get our content to the top of the vast information overload heap. My friend Phil Baumann calls Twitter the gateway drug. Does that mean all of social media is as addictive? I follow businesses on social media that send updates every few minutes. Problem is, I’m really not that into your business. You might argue, “I have to constantly post messages because I never know when someone will see them.” So? Stop worrying about quantity and start worrying about quality. Your followers will pay more attention. Social Media Lemmings One-upmanship in social media prevents us from presenting ourselves honestly and transparent. It creates a false sense of urgency. I fear we’re becoming pale imitators in an ever-growing pool of marketers crowding social media. Take a breath Unless you’re a doctor on call or leading a revolution, put down your phone at dinner. Re-charge your batteries, not just your phone. Step away from the shiny screen and reassess what we’re doing — and why we are doing it. Take a walk. Read a book (on a Kindle if you must). Take back your lunch break. Eat with colleagues or friends. Have a real-time, analog conversation. It’s amazing how ideas, creativity and connection can blossom through offline conversations. Less is more Stop trying to get things posted in “real-time” before everyone else. Let go of the desire to be “first” and start to realize when it’s appropriate to communicate (and when it’s not). Avoid oversharing. Be open, honest and transparent about what we have to offer. And ask the same from our followers. Give your fingers a rest. The most powerful social media strategy is you. Chris Boyer will be presenting Practical, Innovative Ideas for Your Social Media Strategy and Learn About the Fundamentals of a Successful Social Media Program at the 2012 AAMSE Annual Conference.
Overview Strategies and approaches to position your society as the central “trusted source” for your members and constituents to learn, share knowledge and manage professional education requirements. Attendees will:
Check the EDWeb page for updates! AAMSE would like to thank the Premier Partner for the 2012 EDWeb series: If you have any questions about AAMSE’s EDWeb series, or would like to suggest a topic for a future webinar, please contact Tristan Johnson at tjohnson@aamse.org.
In May 1979, AAMSE began development of the Management Resources Exchange to share information and resources with other medical association professionals!Today we still offer resource sharing online in the AAMSE Management Library—full of resources whether you're looking for information from an AAMSE meeting, tips on organizing your board or guides such as a Social Media Guide produced by the AAMSE Social Media Task Force! Have a resource you want to share with the AAMSE membership? Upload it by clicking 'submit materials' in the Management Library.
Last month in Los Angeles, the X PRIZE Foundation hosted more than 100 influential CEOs, philanthropists, scientists, scholars and government leaders at its annual “Visioneering” event. These “Visioneers” gathered to design prize competitions that will drive radical breakthroughs for the benefit of humanity. Teams compete with one another to design and pitch innovative incentive prize concepts in Education, Global Development, Energy & Environment, Exploration and Life Sciences, in hopes that their idea will become the next X PRIZE. Prizes are interdisciplinary, incentivized competitions that motivate individuals, companies and teams to pioneer innovation that pushes the limit of what is currently possible to overcome today’s most challenging global issues.
Dr. Peter Diamandis, Chairman and CEO of the X PRIZE Foundation, will be presenting a keynote address at the 2012 AAMSE Annual Conference, Thursday, July 19, 2012. In How to Succeed as Future Technologies Transform the Practice of Medicine, Dr. Diamandis explains how to incentivize breakthroughs and will provide concrete examples and lessons to explain how to create a culture of innovation within your organization. Join AAMSE in Los Angeles as we discover how to incentivize the outside world to help us solve our biggest problems. Dr. Diamandis’ personal motto is: “The best way to predict the future is to create it yourself!”
The 2012 Trends Identification Report will soon be available
exclusively to all AAMSE members. The release of the 2012 Trends Report is right around the corner! Be sure to watch for an announcement later this month so you don’t miss this leading resource written by your fellow AAMSE members.
Preview from the Executive Summary:
Responses from the April One-Minute Survey on Leadership Development:
Matthew Santomarco, Product Marketing Specialist, HEALTHeCAREERS Just as healthcare associations are getting more and more comfortable with current social media staples Facebook and Twitter, there's another player making noise and looking to crash the social media party – Pinterest. Pinterest made internet history by cracking 10 million subscribers in less than two years. Larger organizations have created branded Pinterest accounts and healthcare organizations have already begun to follow suit. It’s simply too popular to ignore. What is Pinterest and how does it work? Pinterest is a social network that allows users to visually share, curate and discover new interests by posting (known as “pinning”), images to their own or others’ boards (collection of pins under a common theme). Users can either upload images from things they find on the web or from their computer. Pinterest’s mission is to connect the world to things they find interesting. And unlike Facebook and Twitter, Pinterest relies heavily on visuals, not text. Think of it as a visual scrapbook. Will Marketing with Pinterest Connect with my Members? Any association that relies on driving traffic to their website to increase membership needs to consider joining Pinterest. The goal for your association in using Pinterest is to gain brand recognition, drive traffic to your website and successfully convert new visits into a membership. This can be accomplished by repurposing content and pinning new material on the increasingly popular site. There is potential to connect with members and attract non-members to the happenings of your association, including your career center. According to Mashable, the majority of Pinterest users share common demographics--they are female (68%) and are between the ages 25-34 (27.4%). It's an important consideration to take these demographics into account while determining if this is a match that reflects your association membership. If these users are outside the profile of the majority of your membership, it may be best to keep Pinterest on the radar for future marketing initiatives. On the other hand, if this represents a substantial portion of your members, start pinning! Getting Started Claim your spot before it’s too late. As I’m writing this, there are no healthcare associations on Pinterest. But that won’t be the case for long. If you are interested in driving more traffic to your site, now is the time to act and claim a profile under your associations’ name. Since this is a new platform, gauging how many members of your target audience currently using Pinterest is difficult to determine. With budgeting costs in mind, test your Pinterest marketing efforts with a no-cost or low-cost campaign before diving in head first. Ideas to Make Your Healthcare Association “Pinteresting” Brainstorm – with a little imagination, you can find ways to work this platform into your marketing efforts. There is no strict formula to follow but there are strategies you can take that will get your profile to “stick” with visitors. Once you get started, you’ll want to create a few pinboards before you start trying to build a Pinterest following. Just like Facebook and Twitter, building a follower base is key to long term sustainability. Engage members with content that is relevant to your association.
Pinterest is still in its infancy and remains uncharted territory for healthcare associations. Evaluate what it is and how it might align with your overall social media strategy. Ensure your Pinterest efforts are cohesive and reinforce your overall brand strategy. For some ideas on how to use Pinterest, follow HEALTHeCAREERS. We will be happy to follow your boards and repin the great ideas you come up with.
The following is a compilation of articles that relate to the medical society executive world. The views, comments or opinions expressed by the authors, businesses or organizations linked in this article are not the views of AAMSE. In addition, these articles are not intended to be and should not be interpreted as a recommendation for a specific plan, product, or course of action for any health care or management action.
5 Ways to Communicate the Meaning and Value of Your Volunteer's Contribution Flipped Volunteering: The Better Way to Invite and Engage
Trends & Technologies How to Use Facebook Timeline Without Reworking Your Brand Strategy Blog Content Checklist: 7 Ways to Assure Your Content Doesn't Get Away From You Leadership Spotlight 5 Simple Ideas for Supporting Young Nonprofit Professionals at Work The Down-Side of Great Ideas Current Events ACOs Must Choose How to Cover Potential Losses Doctors Turning to Assistants for Primary Care Policy Watch Health Care Costs Have Multiple Causes Massachusetts Payment-Reform Bill Would Overhaul How Health-Care Providers are Paid |
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